Your AI receptionist answers your phones, books your jobs, captures every customer. Your in-house manager — Coach — listens to every call, tunes the AI, fixes the gaps, and explains it all in plain English. You stay in charge. The busywork stops.
Grok is already doing quite a good job at SpaceX and Tesla. It's very helpful in things like customer service. It's infinitely patient.
Most AI receptionist tools hand you a settings panel and wish you luck. Forge gives you Coach — an in-house manager that watches every call, tunes the AI, fixes the gaps, and answers your questions in plain English. You don't tweak prompts. You tell Coach what to change. Done.
No number porting. No new carrier contracts. No 30-day setup tax. Forward your existing business line to your Forge number — your AI answers in your voice, every call gets captured, every customer gets a real solution. Forward back if it's not for you. The whole test is 30 seconds, not a commitment.
Use your carrier's call-forwarding setting (often *72 or in your carrier app) and point it at your Forge number. We send you the exact steps for your carrier on signup.
Optional one-minute voice clone session. Customers hear the owner pick up — not a robot voice they didn't sign up for.
Books appointments. Answers questions. Captures lead details. Sends a quote. Never the dreaded "I'll have someone call you back tomorrow."
Don't love it? Cancel call forwarding via your carrier (the same setting you turned on). Your old line answers like before. Your number was never moved. Zero lock-in.
Every plan includes all three. We don't believe in hiding the basics behind a higher tier.
Picks up your phone 24/7 in your cloned voice. Knows your business, your services, your hours. Answers in English or Spanish (or 23 other languages) automatically based on the caller. Captures every customer into a Kanban that updates itself.
Books appointments straight into your Outlook or Google calendar from inside the conversation. Sends the customer a confirmation. Reschedules when they call back. No double-bookings. No "I'll have someone call you back" delays.
Fills invoices, estimates, COIs, and intake forms automatically. Knows what an Xactimate is, what a supplement looks like, ACV vs RCV. Not built for generic SaaS — built for the way contractors actually work.
Every shop is different. Here's what Forge actually does for you depending on where you are.
Three channels, one customer record. Everything ties back to the same Kanban card.
Every call gets picked up — even when you're on a roof, with a customer, or asleep. Your AI sounds like you, knows your business, books estimates straight into your calendar, and writes you a one-line summary the second the call ends.
Customers text your business number, your AI reads and drafts replies. You hit send on the ones that need a personal touch — or set rules so the routine stuff sends itself.
New email lands, AI reads it, drafts a reply, attaches it to the right customer card. You skim and click send. Quotes, follow-ups, reschedules — handled in seconds, not on the weekend.
Built-in AI helper called Coach walks you through every change. Like having a tech-savvy coworker who never gets tired.
Slider from formal to casual. Coach tunes the AI's personality to match how you actually talk.
Just tell Coach: "We don't do free inspections anymore" — done in 30 seconds, live on the next call.
Use defaults like Lead/Quoted/Scheduled, or rename them to your terminology. Pro+ tiers.
Record a one-minute sample, get a custom voice that sounds like the owner. Or pick a stock voice — both look professional.
Your dashboard wears your colors. Customer-facing emails go from agent@your-business.com. Looks like your business, runs like Forge.
Set your defaults (English + Spanish on every plan). The AI auto-detects and switches mid-call when it hears another language.
Your AI catches the language your customer speaks the moment they say "hello" — auto-detects, switches mid-call, captures the lead. Built into every Forge plan. No setup, no per-language fee, no "upgrade for more languages" trap.
FORGE wasn't built by a SaaS team in San Francisco that interviewed contractors and made guesses. It was built by a solo AI architect who runs his own contracting business — and uses FORGE every day on his own phone lines.
Every feature on this page started as a fix for something that cost me a job: the missed call at 4pm with the wind picking up, the supplier I forgot to chase, the Spanish-speaking lead I couldn't answer fast enough, the estimate that took three days to type up. I built the fix into my own system first. If it works on my shop, it ships to yours.
I design production AI systems — prompt-injection defenses, multi-tenant isolation, fallback paths, agent authority boundaries. The same security thinking that protects serious enterprise AI runs your front line at FORGE.
I know what an Xactimate is. What a supplement looks like. ACV vs RCV. Why your crew screens unknown numbers. Why the call you needed comes at 4pm on Friday. The product is shaped by the work — not by a designer's guess at it.
FORGE answers my own phone lines. If something breaks at 6am, I feel it before you do. The release notes are written by the person who can't sleep until it's fixed. Every customer-facing claim on this site has been pressure-tested on my own jobs first.
You don't email "support@" and wait three days. You text the person who built it. Solo means accountable — when you call FORGE support, you reach the engineer with root access. That's the upside of buying from one person instead of a department.
I'm not selling you something I made for someone else. I'm selling you the thing that's running my own full day-to-day operations and back office right now.
Every tier includes all three tools, three phone numbers, every language Grok supports, and every AI feature. The bigger tiers add capacity, automation, and white-glove support — never the basics.
A real signup happens in one phone call. No demo manager. No 30-day implementation. No hand-holding. You talk to our Concierge AI, give it your business info, tap a payment link, record a 60-second voice sample, and your AI receptionist is live. End to end.
Concierge picks up. Warm welcome, no script you can hear.
Business name, services, hours, vertical, plan tier. Conversational, not a form.
Concierge texts you a secure Stripe link. Enter your card on your phone. Done.
Read a 60-second prompt. Your AI now sounds like you on every call.
Your three Forge numbers are active. Forward your existing line and the AI starts answering.
Call our demo line, talk to the AI yourself, ask whatever you'd ask a human receptionist. If it doesn't blow your mind in 60 seconds, hang up. No pressure, no spam, no list.
Demo line in final wiring. Drop your email and we'll text you the moment it goes live.
FORGE was built for contractors first — they're our home turf. But the engine works the same for anyone whose business runs on the phone. The next vertical we launch will be the one most people ask for.